Arago and AVIATAR Revolutionize Aircraft Overhaul Processes Using Artificial Intelligence

Arago, an artificial intelligence (AI) company specializing in intelligent business process automation, and AVIATAR, an integrated software platform for digital products and services in the aviation industry, plan to work together on the progressive automation of the MRO (maintenance, repair and overhaul) process. A pilot project will be launched in the Base Maintenance division of Lufthansa Technik, using Arago's AI platform, HIRO.

The HIRO AI platform enables autonomous process automation by leveraging algorithms that apply human expertise to determine solutions, and by retaining that knowledge to solve similar new challenges. Users benefit not only from outstanding automation rates but also from significant cost savings and the continuation of their expert knowledge.

With the help of HIRO, the planning and production expertise used for the current planning process is digitized and centralized in the pilot. This will enable the introduction of a newly automated planning approach with considerable potential for reducing the turnaround times for the entire Lufthansa Technik overhaul network.

"We are pleased to be taking a fundamental step together with AVIATAR to digitize Lufthansa Technik's aircraft overhaul processes in a groundbreaking way. I am particularly proud that we as a European company can set such important accents in the field of artificial intelligence and automation of MRO processes," says Chris Boos, founder and CEO of Arago.

"With the pilot operation of HIRO in the aircraft overhaul division, we are making a quantum leap in the digitization of our processes and services in order to continue to offer our customers the best possible service in the future. The cooperation between AVIATAR and Arago is therefore an important element for our future business success," says Thomas Rueckert, vice president of Base Maintenance Services at Lufthansa Technik.