Customer Support Engineer (Mechanical Systems)

Pratt Whitney
Job Type: 
East Hartford
United States

Date Posted:Country:Location:The engine program that powers the F-35 has an opening for a motivated, self-starting F135 Mechanical Systems/Hydro Controls Hardware Customer Support Engineer. As part of Military Customer Support Services, duties include support of Field Customers at Base and Depot Locations across three different military services and multiple international customers. Responsibilities:Providing timely responses to numerous technical questions to ensure uninterrupted daily flight operations.Author presentations, logistics assessments, Position Papers, respond to daily MERLIN responses, and Action Requests (AR).Create maintenance awareness briefings, and support engineering investigations, coordinating with government customers.Coordinate technical issue resolution among PW CIPT, Logistics Program Management, and JPO customer.Support monthly safety meeting reporting any mechanical system impacts to the fleet.Duties also include providing Joint Technical Updates pertaining to customer requests and Engineering Changes (EC) for Unit and Depot level maintenance. BS degree in engineering or related technical field Basic Qualifications:


Basic Qualifications:

  • Bachelor’s Degree in Engineering or related technical field
  • US Citizenship required due to government contracts
  • Preferred Qualifications:

  • Jet engine assembly and engine shop maintenance experience
  • 2+ years of experience working in an engineering related job
  • Bearing, system lube, and/or gear box experience
  • Demonstrated ability for solving problems
  • Strong work ethic
  • Excellent written and oral communication skills

    First posted: 
    2/24/2020 7:30:38 PM

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