Principal Field Services Rep

Textron Systems
Job Type: 
Hunt Valley
United States

Who We AreTextron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems. This role is in Textron System’s Electronic Systems business area. Visit & to read more about who we are and the products we make!About This RoleWe believe people should love what they do – in this role, you will be responsible for:The Principle Field Service Representative (FSR) performs engineering, technical analysis and related duties required for the installation, operation, maintenance, modification, and repair of the Counter Remote Control Improvised Explosive Device (RCIED) Electronic Warfare, or CREW, systems. Responsibilities:• General evaluation practices, system troubleshooting, and Test and Evaluation of system hardware• Procurement and maintenance of Tools and Test Equipment to support FSR activities• Calibration and repair of Test Equipment• Interpretation of engineering drawings and documents in order to conduct maintenance installation and repair efforts• Participate in meetings, generate technical notes, provide technical briefs; and interact with Regional Support Center (RSC) personnel regarding integration of the Universal Test Set (AN/GLM-11) with CREW systems• Train military personnel on the proper installation, operation, and maintenance of the system• Recommend course of action for repair and replacement of failed systems• Provide field support (installation/operation/maintenance/repair) of the AN/GLM-11 system, this includes initial acceptance of systems in-theatre, system software loading, unit training, system operation and verification of proper operation• Develops vehicle specific AN/GLM-11 Test Configuration Files (TCFs) based on controlled direct connect and over the air (OTA) AN/GLM-11 test files• Responsible for shipping and receiving of equipment to/from the stateside original equipment manufacturer (OEM) depot• Responsible for inventory control of deployed equipment, spare parts, tools, and associated documentation• Prepare reporting documentation of findings obtained during troubleshooting and testing of systems by serial number and/or unique identification number (UID)• Prepare Monthly inputs for the monthly status report documenting the work, issues, equipment status, and miscellaneous items that transpired in the previous 30 days


Qualifications:• High school diploma or GED. Bachelor’s Degree in Electronics, Engineeringor Military / Technical Hands-on training, with 10 years experience in SIGINT/electronic warfare preferred• Must be a U.S. citizen with an active government SECRET security clearance• Have suitable experience related to radio frequency communications in an engineering or technician capacity• Familiarity with Army, Navy and Marine tactical SIGINT/EW operations to include: electronic attack (EA), electronic protect (EP), electronic support (ES), and radio direction-finding functions are considered highly desirable skills sets• Demonstrated the ability to communicate clearly, both verbally and in writing, the functions of the test set• Obtain Government Contracting Officer’s Representative (COR) approval as an FSR before performance commences• Some experience in training is desirableHow We CareAt Textron Systems, our talented people make us successful.We promote an inclusive environment where we value individuality, differences, and unique perspectives.Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples! - Flexible Work Schedules - Education Assistance - Career Development & Training Opportunities - Wellness Program (including Fitness Reimbursement) - Medical, Dental, Vision & 401(K) with Company Funding - Paid Parental LeaveAre you a Military Veteran?Textron's products and services are trusted everyday by those who protect our country.We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.

First posted: 
12/1/2019 12:00:01 PM

About D.O.M. Magazine

D.O.M. magazine is the premier magazine for aviation maintenance management professionals. Its management-focused editorial provides information maintenance managers need and want including business best practices, professional development, regulatory, quality management, legal issues and more. The digital version of D.O.M. magazine is available for free on all devices (iOS, Android, and Amazon Kindle).

Privacy Policy  |  Cookie Policy  |  GDPR Policy

More Info

Joe Escobar (
Editorial Director

Greg Napert (
Publisher, Sales & Marketing

Bob Graf (
Director of Business, Sales & Marketing