myDuncan.aero Provides Unique Experience for Worldwide Operators
myDuncan.aero is Duncan Aviation’s web-based project management tool, providing operators assistance in managing their aircraft maintenance and overhaul events in work at Duncan Aviation. myDuncan.aero is designed to streamline and organize information into one simple system and Duncan Aviation’s worldwide customers can’t say enough about how helpful the system is when they are managing projects from overseas.
Fred Stoffer, Program Manager with SGI Aviation in The Netherlands, appreciates myDuncan.aero. “It is an advanced system that allows me to track the progress of my project from a distance,” says Stoffer. “This system along with one point of contact and a dedicated team of technicians for the entire project will place Duncan Aviation as a number one provider compared with similar MROs aound the world.”
Klaus Rasmussen, Technical Manager with Air Alsie of Denmark, agrees. “Cost control is made easy by the use of myDuncan.aero,” says Rasmussen. “Milestones can be followed even if I am not on-site at a Duncan Aviation facility.” After a recent C Check completed with Duncan Aviation, Rasmussen says, “Final invoices were complete and original budgets were not exceeded.”
Over the years, myDuncan.aero has been improving, adding features such as email alerts, item updates and status icons. Paperless approvals make it simple for customers to manage lists and work through items at their own pace. “I haven’t seen any other MRO with such a system,” says Rasmussen.
To learn more about Duncan Aviation and myDuncan.aero, visit www.myDuncan.aero.