As I was going through my emails today, a blog in one of the newsletters I subscribe to caught my attention. The title of it was Three Tips for Pain Free Performance Reviews, and it was written by Scott Eblin, an executive coach, speaker and author of The Next Level.
Annual performance reviews are a duty of most DOMs and maintenance managers. I have been through my share of them, both on the receiving end and on the evaluation side of it. If proper thought and planning are not part of performance reviews, they are worth as much as the paper they are written on.
The one thing that always bothered me about performance reviews was the “where you can do better” part. If we are effective leaders, shouldn’t we be addressing that topic every day; not just once a year? A good point Eblin makes in his blog on this topic is when he mentions a quote from Robert Townsend, the former CEO of Avis, who said, “…the annual performance review is the equivalent of whacking your dog on the rear with a newspaper once a year for every time he peed on the carpet in the preceding twelve months."
In addition, opportunities to praise and reward employees for their stellar accomplishments should be acted upon throughout the year, not just on the annual performance review that goes to HR.