Comlux Expands After-Sales Services with Launch of Comlux Tech

Comlux announces the launch of a new cross-functional organization, Comlux Tech, within the Group. The entity will offer to its customers a wide range of “à la carte“ after-sales services complementing the core activities of the divisions of the Group — Aviation, Completion and Transaction.

The services proposed by Comlux Tech are deployed into four main activities:

  • Technical Services — from avionics and cabin upgrades to line and base maintenance, including an AOG recovery team
  • Operational Services — including sourcing of fuel, ground-handling and hangarage to sub-charter management and warranty administration insurance handling
  • Consulting Services — from aircraft selection and appraisals to pre-purchase inspections and entry-into-service support
  • Crew Services — including sourcing and training of flight crew, cabin crew and flight-support engineers.

The launch of Comlux Tech is aligned with the latest key programs in development within the Group: the all-new ACJ TwoTwenty, which will enter into service early 2023 with Comlux Aviation and will be provided with technical support in service by the Comlux Tech organization. The launch of the construction of a brand-new maintenance and refurbishment hangar at Mohammed Bin Rashid Aerospace Hub, Dubai World Central (OMDW/DWC) airport, will serve Comlux Tech customers in the Middle East from the end of 2023.

Richard Gaona, executive chairman and CEO of the Comlux Group, says, “With the launch of Comlux Tech, the Group is now providing the Complete Luxury Aviation Service to our customers around the world. Our goal is to develop further the synergies between Comlux Aviation operations, Comlux Transaction expertise, and Comlux Completion know-how in VIP cabin engineering and craftmanship, and to make available our experience to our ACJ and BBJ. I am supporting in full Andrea Zanetto, COO of Comlux, who shall implement and lead the Comlux Tech organization within our Group.”

Comlux Completion, based in Indianapolis, IN, is an approved ACJ and BBJ cabin outfitter, an ACJ Service Center, a BBJ Warranty and Repair facility, and the exclusive completion center of the first 15 ACJ TwoTwenty cabins. Comlux Aviation manages and operates a fleet of 20 VIP aircraft, including 10 Airbus and Boeing jets. Comlux operates commercially under three commercial AOC (Malta, 9H, Aruba P4 and Kazakhstan UP) and at the highest IS-BAO Stage 3 standards of the industry.

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