Duncan Aviation Builds Tech Rep Expertise in Provo

Duncan Aviation’s full-service MRO (maintenance, repair and overhaul) facility in Provo, UT, grows its technical representative expertise to include five Duncan Aviation Technical Representatives. These tech reps are some of the industry’s most experienced and highly respected experts, using their talent and knowledge to advise, teach and support customers, OEMs and internal Duncan Aviation technicians.

Following are the Duncan Aviation tech reps located in Provo:  

Dave Thompson — Dassault Falcon 

In 1994, Thompson joined Duncan Aviation in Lincoln, NE, as a technician working on the Falcon airframe. In October 2018, he relocated to Duncan Aviation’s Provo MRO to establish and build the first dedicated Falcon airframe team at that location. Thompson identified and acquired the necessary tooling and ground-support equipment to support all models and workscopes in the Falcon product line. He became a tech rep in 2020. 

Contact Dave Thompson at Dave.Thompson@DuncanAviation.com or +1 402.429.3642.

Chris Halbert — Bombardier 

Halbert comes to Duncan Aviation with 13 years of aviation experience. He is factory-trained in the Challenger 300, 350, 604, and 605; Global Express airframes; CF34; and Rolls Royce BR710-A2-20 engines. Before joining Duncan Aviation, he held team leader and lead technician positions with Bombardier and West Star Aviation.  

Duncan Aviation is a Bombardier Authorized Service Facility (ASF) in Provo, with authorizations for Learjet 40, 45, 70, and 75 platforms; Bombardier Challenger 300, 600, and 850 series aircraft; and Global Express and Global 5000, 5500, 6000 and 6500 platforms.  

Contact Chris Halbert at Chris.Halbert@DuncanAviation.com or +1 970.250.7218.

Paco Velez — Gulfstream

Velez has 30 years of aviation maintenance and troubleshooting experience. He has been hands-on as a senior aircraft technician, team leader, field and airborne senior technician, and customer liaison on Gulfstream large-cabin aircraft models, from the GII to Gulfstream G600. Before joining Duncan Aviation, Velez worked for Gulfstream.  

Contact Paco Velez at Paco.Velez@DuncanAviation.com or +1 385.985.6397.

Ward Cranor — Airframe Structures

Cranor joined Duncan Aviation in 2000 as an airframe structures technician in Lincoln, NE. He relocated to Provo in 2010 as one of the original 14 Duncan Aviation team members to build up that location. As a structures tech rep, Cranor works directly with airframe OEMs and engineering to find solutions while providing support and advanced troubleshooting to Duncan Aviation airframe and structures technicians.  

Contact Ward Cranor at Ward.Cranor@DuncanAviation.com or +1 385.219.1308.

Mike Meyer — Avionics Install

Meyer joined Duncan Aviation in 2010 as an avionics team leader. He has 43 years of avionics experience installing major avionics retrofits, glass cockpits, multiple versions of CMS, and major safety systems such as TCAS, EGPWS and FMSes. He holds ASEL and Commercial Rotorcraft Pilot’s licenses. Meyer became an avionics install tech rep in 2020.   

Contact Mike Meyer at Mike.Meyer@DuncanAviation.com or +1 801.360.2694 

“The impact of the technical support provided by our tech reps to our customers, sales team and technicians throughout the Duncan Aviation network is priceless,” says Cobi Lane, VP of Production Operations, PVU. “Each is a leader in their area of expertise, who willingly assists others through highly complicated scenarios. That is the cornerstone of servant leadership. That puts them at the tip of the spear.” 

Duncan Aviation has 31 expert tech reps at all locations, with expertise in Challenger, Citation, Embraer, Falcon, Global, Gulfstream, Hawker, King Air and Learjet aircraft, specializing in accessories, airframe, avionics, components, instruments, interiors, engines and structures.  

For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero.