Duncan Aviation’s Provo FBO Now Louie Alliance Member and Offers De-Icing Services
Duncan Aviation announces its full-service fixed base operator (FBO) in Provo, UT, is now a member of the Fly Louie Alliance for Part 135 operators. The company’s name is now on a national registry that informs transcontinental flyers that Duncan Aviation is an option for quality fuel in Provo.
“Every month since June, we’ve steadily increased fuel sales,” says Provo’s manager of FBO Services, Bob Cornett, regarding the company's incremental growth. “Since opening our brand new lobby and FBO in March, we have increased our visibility, and with business aviation being as small as it is, word has spread about our high level of customer service. Combine our level of service with a world-class maintenance, repair, overhaul (MRO), and the advantages we provide customers are clear. That’s why we believe we’re growing.”
Cornett knows there are many other places in the area where customers can go for FBO services, so he believes that what differentiates Duncan Aviation is the level of enthusiam, professionalism and courtesy every member of the Provo FBO Services team brings every single day.
Additionally, in mid-October, the Duncan Aviation full-service FBO in Provo added de-icing capabilities to its services, and team members have been through a comprehensive training program on aircraft de-icing for Part 91 and 135 aircraft operators.
“Our de-ice truck has a 45-foot boom that gives us the ability to de-ice large-cabin aircraft. It has Type I and Type IV fluid, as well as a pressurized air system that can blow off soft snow,” says Cornett. “We apply the de-icing fluid to aircraft just prior to takeoff, and it blasts the ice and snow right off. You can see the steam rising from the plane in the frigid air.”
The Type IV de-icing fluid can be applied after Type I, and it prevents ice from forming. All four of Duncan Aviation’s full-service FBOs have de-ice trucks, and they all use the same two types of de-icing chemicals.
“Our team members go through rigorous training to learn to properly apply the de-icing fluid, and we all follow the same strict, written policies and procedures, as well,” says Cornett. “This is a vital service to be able to provide through the winter for our customers, and they can be confident that we have this service to keep their aircraft in safe operating condition during winter weather.”
Radio the front desk on the frequency 131.575MHz to let them know your ETA, arrange for refueling, deicing or other drop-in services, or visit https://duncanaviation.aero/locations/pvu for more information about scheduling maintenance work or an inspection, engine overhaul, interior refurbishment, exterior paint, avionics installations, or any of the other full-service offerings available at Duncan Aviation’s facility in Provo, UT.