A maintenance facility representative recently asked me to explain what duties the facility might owe to an aircraft owner when the owner leaves his or her aircraft with the facility for service, other than the responsibility for performing repair or maintenance services on the aircraft as reques

I’ve been asked an age-old question several times recently: “Are service bulletins mandatory?” There are as many opinions about this question as there are FAA safety inspectors (but I encourage you to know the answer to this question without asking your FAA inspector).

The National Air Transportation Association (NATA) announces a call for nominations to acknowledge the individuals, offices, and organizations demonstrating excellence in their field and the highest level of customer service to the general aviation community.

West Star Aviation announces it has received a Silver Award from the Colorado Governor’s Environmental Leadership Program (ELP). This is the third time West Star has received the Silver Award since it was first recognized as a Bronze Achiever in 2010.

Duncan Aviation’s location in Provo, UT recently announced that it has been approved by the Mexican Civil Aviation Authority as an approved aircraft maintenance organization. In addition, the company’s Battle Creek, MI location recently received approval by Bermuda’s Civil Aviation Authority.

Dallas Airmotive, a BBA Aviation company, announces the release of MyTurbine, a mobile app designed to connect the customer with Dallas Airmotive on the go. The icons allow for quick navigation to the services most used by customers.