In problem solving part one, we delved into identifying the problem and the difference between a problem and symptom. Part two worked on analysis of the problem and now we are going to start to collect data, analyze that data and identify the root cause.

You have probably heard someone in your company make the statement “we’re all salesmen.” This usually happens in the third or fourth quarter of the fiscal year when executives are making a companywide push to make their year-end sales numbers.

I write this column as I am catching up from NBAA2012. The D.O.M. magazine staff attended the NBAA show last week in full force and had a productive show.

Orlando, FL - Boca Raton, FL-based Precision Turbines announces major developments in its MRO programs for government agencies, introduced its first STC, and used its presence at the recent NBAA Convention in Orlando to raise money for charities supporting U.S. military veterans.

Bethesda, MD - JDA Aviation Technology Solutions (JDA) announces that Weatherford, OK-based start-up charter operator Spencer Flying Services LLC has obtained its Part 135 certificate after contracting with JDA for its 135 Pro certification support program.

WICHITA, KS – Greenwich AeroGroup Inc. announces that the first-ever business aviation flight test for Iridium OpenPort Aero system was completed without issue. The hour-long flight test took place in late October on a Bombardier Challenger 604.

Cambridge, U.K. - The business aviation arm of the Marshall Aerospace Group has created a dedicated aircraft sales and brokerage business. Based at its Cambridge Airport, U.K., headquarters, the business will focus initially on acquiring and selling pre-owned business jets and turboprops.