QUALITY ASSURANCE MANAGER
HQ Aero is currently recruiting for a QUALITY ASSURANCE MANAGER in BRIDGEPORT, WVResponsibilities:
- Oversee and maintain the Quality Management System (QMS) in compliance with aviation regulations (e.g., FAA Part 145, EASA, AS9110C, ISO 9001)
- Maintain communications, sending revisions or acknowledging receipt of revisions to and from the FAA
- Updating all manuals RSQM, Training, Forms, EASA, AS9110 and SMS.
- Develop, implement, and maintain quality policies, procedures, and manuals
- Ensure that work accomplished outside the repair stations fixed location is done in accordance with the RSQM Manual
- Respond to NAA and public requests for inspection of the repair station certificate
- Monitor performance metrics and report regularly to senior leadership
- Ensure proper documentation and control of quality-related manuals and procedures
- Assist in determining equivalency of equipment, tooling, material and parts used by the repair station and document that determination
- Ensure that any test equipment or tool used to make an airworthiness determination is appropriately labeled and within its calibration time limits and that the calibration procedure is properly followed
- Ensure that the list of maintenance contractors and maintenance functions are current, provided to the FAA in accordance with the RSQM Manual and approved by the FAA
- Conduct internal audits and ensure timely closure of findings
- Prepare for and coordinate external audits by regulatory bodies and customers
- Lead all investigations related to audit findings
- Lead root cause analysis and resolution efforts related to CARS, SCARS and DIVES
- Author Standardized Work and Standard Operating Procedures (SOPs) and drive process improvements by accessing the resident professionals in each department
- Oversee the current training program and assess the effectiveness of training; identify areas for improvement, revise and update training materials
- Ensure initial and recurrent training for all personnel, certificated and non-certificated, involved in the maintenance, preventive maintenance and/or alteration of civil aviation articles is adequate to establish compliance with applicable regulation as delineated in the Training Program Manual
- Lead and provide ongoing training for a team of internal Quality Coordinators
- Serve as the DER for the FAA Drug Alcohol Policy program
- Foster a culture of safety, compliance and continuous improvement throughout the organization
Qualifications, Experience Requirements:
- Bachelors degree in Aviation Management, Engineering, Quality Management or related field (or equivalent experience )
- Minimum of 5-7 years of Quality Management experience in Aviation, Aerospace or MRO environment
- Strong knowledge of FAA Part 145, Part 21, EASA, and other relevant regulations.
- Strong knowledge of AS9110/AS9100, ISO 9001 or similar QMS standards
- Thoroughly familiar with the applicable regulations, the RSQM Manual and the Forms Manual used by the repair station
- Proficient in data analysis and reporting tools
- Proven experience leading audits and interacting with regulatory authorities
- Excellent communication, leadership and problem-solving skills
- Must understand, read, write and speak fluent English
Preferred Skills:
- Six Sigma, Lean, or ASQ Quality certifications
Job Type:
- Full-time, Contract
Essential job functions
- Must be able to work as a part of a team in a high-stress, fast-paced environment.
- Must be a self-starter, able to work with little to no guidance. Must be a highly motivated, detail-oriented, organized, with the ability to multi-task.
- Physical Demands: The employee must occasionally lift and/or move up to 50 pounds, Position requires frequent walking, standing and/or climbing.
- Work Environment : FAR Part 135 aircraft maintenance in a hangar and ramp environment.
DISCLAIMERThis job description indicates the general nature and level of work expected by the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.