Veryon Diagnostics Wins Silver Merit Award for Best AI Product

Veryon, a provider of information services and software solutions for the aviation industry, announces that its Veryon Diagnostics platform has been honored with the prestigious Silver Merit Award for Technology in the 2024 Best AI Product or Service category. The platform delivers game-changing AI solutions for aviation maintenance with the combined power of its Defect Analysis and Guided Troubleshooting tools in a single, seamless software solution.

The Merit Awards program is renowned for recognizing exceptional contributions across global industries and markets. This recognition underscores Veryon Diagnostics’ transformative impact on reliability and maintenance operations for commercial operators and original equipment manufacturers (OEMs).

“Veryon leverages 50 years of aviation expertise and one-of-a-kind data set combined with our award-winning AI innovation,” says Norm Happ, chief executive officer of Veryon. "This latest award is a testament to our commitment to delivering cutting-edge AI solutions that enhance aircraft availability and redefine the future of aviation maintenance.”

Delays and cancellations mean lost revenue, decreased customer satisfaction, operational impacts, and unanticipated and unnecessary parts and labor expenses. By analyzing over 765,000 maintenance events monthly, Veryon Diagnostics accelerates customer responsiveness in unscheduled maintenance by leveraging machine learning, natural language processing (NLP) and a custom case-based reasoning engine. The result is swift identification, analysis and remedy at both the tail and fleet levels.

By automatically identifying new or changing chronic issues as early as the second repeat, Veryon Diagnostics offers a 33 percent reduction in chronic and repeating defects. Maintenance technicians can substantially enhance their initial fix rates by utilizing a proprietary real-time diagnostic reasoning engine, which optimizes aviation troubleshooting based on real field experience, reducing overall equipment downtime and repair expenses, including a 20 percent reduction in unscheduled part removal rates and ultimately reducing delays and cancellations by 10 percent or more.

For more information, visit Veryon.com.