West Star Aviation Enhances Mobile App Offering for Better Customer Communication
West Star Aviation announces that its enhanced mobile application is now available for Apple iOS, with the Android platform coming later in April. The revamped app is designed to deliver a new level of functionality and act as a valuable communication tool for West Star Aviation customers. New functions include streamlined access to AOG services via email and phone and the ability to complete a work authorization form right from a mobile phone.
Other all-new functions of the app include access to West Star Aviation’s ServiceEdge™ online customer portal that provides in-depth information on aircraft projects in-work, as well as access to West Star’s innovative Connect database to make finding the right contact at the right location easy. Users can share contacts, add to favorites or even add to their phone for easy, quick access later. Additionally, users can activate push notifications within the app to access expert tips, exclusive content and promotional content. Detailed information on West Star Aviation locations as well as up-to-date job postings throughout the enterprise is also available on the app.
“Much more than just refreshed graphics, we redesigned our new mobile app to be a true communication tool that is meant to be useful to our customers, no matter where they operate,” says Debi Cunningham, vice president, Marketing. “Putting truly useful tools in the app is yet another tangible way that we are taking our focus on communication and customer service to the next level.”
The West Star Aviation app will automatically update for previous versions of the app. For new users, the app is now available for download in the Apple App Store. The Android version will be available in the Google Play Store once complete.
For more information, visit www.weststaraviation.com or call 800-922-2421.