West Star Aviation Implements Corridor Go Via iPads to Untether Technicians and Improve Shop Floor Efficiency

As part of a company-wide objective to improve efficiency and further reduce downtimes, West Star Aviation implements the Corridor Go program that will put custom-configured iPads in the hands of over 600 technicians. The new technology will improve the scaling of the overall work process on the shop floor, leading to a simpler way of work.

West Star distributed custom-configured iPads to technicians in PCD last fall as part of a beta-test with Corridor Go. Through the testing the company found how useful an iPad is to a technician beyond accessing Corridor Go. The GJT location finished distributing iPads this week. West Star is currently focusing on CHA and ALN, with company-wide implementation, including applicable affiliate companies, scheduled to be completed by the end of May 2021. 

Through Corridor Go, West Star technical teams have access to the latest technical information, including specific vendor-issued apps (ex. GoGo, L5 Install) and OEM maintenance manuals. Technicians can also order parts directly from their iPads without having to leave the work area. The program has wide-ranging benefits as related to aircraft services, airframe maintenance, avionics installation/repair, NDT and window repair services.

The iPad also provides access to West Star's proprietary systems, such as the company's internal communication channel and learning management system for on-demand training, enabling technicians to immediately access company-developed training, FAA-specific training, as well as virtual maintenance initial training provided by partners without technicians looking for a way to connect. The result is a technical team that is up-to-date with requirements from valued customers, partners and vendors. 

“This substantial investment in technology is aimed at simplifying workflow wherever possible by providing a more digitally enabled work environment. By providing hardware that provides quick access to technical data, training material and safety certification content in the hands of the technicians, we are continuing to empower our people to succeed,” says Katie Johnson, vice president, Human Resources.

For more information, visit www.weststaraviation.com or call 800-922-2421.